Quality management for Australian civil contractors

Know what is claim‑ready before claim day.

On a civil job, the proof is what gets paid. CIVOS keeps the ITPs, hold points, tests, NCRs and photos on the lot they prove, as the job runs, so claim day starts from what is already proven.

Talk to us about your job See a month on the job

We're onboarding a select group of founding partners to run CIVOS on live projects and shape what we build next. Every enquiry gets a reply within one business day.

Lot outlines drawn for illustration

37TMR templatesQueensland
37VicRoads templatesVictoria
34DIT templatesSouth Australia
25TfNSW templatesNew South Wales
10Main Roads templatesWestern Australia
6Austroads templatesNational
3AUS-SPEC and WSA templatesNational

How it runs

One lot, followed through a month.

This is the card the quality manager sees for every lot on the job, every day. Scroll the month and watch it clear as the work gets proven.

TTB-RD-PAV-003Hold point

Unbound granular pavementCH 400–600

Stopping close-out

ITP checklist4 of 11
Hold points5 waiting
Compaction tests5 no result

Claim not readyNot conformed

Demonstration job · BCR-2401

Day 1Set up
Every morningThe crew
Every pourHold point
Any afternoonWhat's left
Claim dayClaim-ready

How it startsDay 1

Set up the lots from what you already have.

Bring your ITPs across, start from the state-spec-mapped templates, or build your own. Lots sit on a control line with chainages. A real project sets up in an afternoon.

The lot register: every lot with its activity, status, days open, subcontractor and budget

Every morningThe crew

ITP checks get closed on the phone, on the lot, offline.

The foreman opens the day's lot, works the inspection items in order, takes the photo, writes the diary. It syncs when the ute gets signal. The item that needs the superintendent is locked, and says so.

The foreman's phone home: today's diary, lots, dockets to approve, issues, drawings and a take-a-photo button

An inspection on the phone: check 5 of 11, the criteria, Pass, Fail and N/A buttons and an add-evidence-photo control, with the locked superintendent checks shown in the progress track

Every pourThe hold point

The superintendent releases it from an email link.

They open a secure link with the checklist, tests and photos attached, choose the outcome and sign. No account, no app. The release is timestamped against the lot, and the record shows who did the work and who checked it.

The secure release page: the hold point's evidence package, test results, photos, and a record-decision panel with a signature box

Any afternoonWhat's left

Every lot shows what is stopping it.

Open a lot and the answer is on the first screen: which checks are open, which tests have no result, which hold points are waiting, and whether it can go on a claim. It is the view that otherwise gets built by hand from exports.

A lot page with its evidence readiness: conformance blocked, the checklist items and tests outstanding listed, claim not ready

Claim dayClaim-ready

The claim starts from what is already proven.

Test results and certificates land on the lot through the month, so by claim day the lot's readiness already says which lots are conformed. Lots that are not show as not claim-ready before the claim goes out, with the value they hold back. The claim pack is the evidence the crew already gathered on the lot.

Progress claims: the value blocked from claiming split into not conformed and ITP checklist incomplete, and a draft claim

The whole job

The job on the map. The model painted by quality status, as at any date.

The drawings you were issued sit on the map, registered to survey control. Scrub the model back to any day and see what was conformed, what was in progress and what had not started.

The lot map for a trunk main corridor across western Sydney, with every lot along the alignment shown as a dot coloured by status — Two issued plan sets, registered to survey control and blended into the map. Every lot along the alignment is coloured by status. Map data © OpenStreetMap contributors.

The same view with two issued plan sets registered to survey control and blended into the map, and the plan overlays panel open with an opacity slider — Two issued plan sets, registered to survey control and blended into the map. Every lot along the alignment is coloured by status. Map data © OpenStreetMap contributors.

The 3D corridor model painted by quality status as at 9 March 2026 — The same model on three dates.

The same model painted by quality status as at 26 June 2026 — The same model on three dates.

Demonstration jobBCR-2401

100

lots

632

hold points tracked

487

model elements linked to lots

Of the three main Australian competitors we checked, none publicly documents a live 3D model with quality status on it.

Breadth

What lands on the lot.

One record per lot. Each module below writes to it, or to the project it belongs to, so there is no second system to reconcile later.

Quality4

ITPs152 state-spec-mapped templates, or yours. Checks close on the phone with photos.

Hold pointsRequested from the field, released by the superintendent through a secure link.

TestsRequests, results and lab certificates on the lot they prove.

NCRsRaised with photos against a lot, worked through to close-out.

Site record4

Daily diaryWeather, crew, plant and work, written on site.

DocketsSubcontractors submit labour and plant from their own free portal. Approved hours flow into the diary.

DocumentsDrawings, plans and certificates, versioned, with the original bytes preserved.

CorrespondenceInbound email lands on the project with due dates and an overdue sweep.

The whole job4

MapLots with the control line and chainages. Issued drawings registered to survey control and laid over the ground.

3D modelYour IFC, converted on upload, with elements linked to their lots.

ClaimsLots that are not conformed show as blocked, with the value held back and why.

RecordsLot and checklist PDFs generated from the evidence, formatted for authority reviewers.

Boundaries

What CIVOS will not do.

Blur who did the work and who checked it.Hold point releases go to the superintendent by secure link, and the record shows who did and who checked.

Call anything “audit-ready”.We format documents to match what authority reviewers expect, and stop there.

Hold your records hostage.Registers export to CSV. Documents download byte-identical to what you uploaded.

Hide where the data lives.The database is hosted in a US region. Backups are restore-tested.

Questions

Questions.

Anything else, email support@civos.com.au. Every enquiry gets a reply within one business day.

We haven't published pricing. Talk to us about your job and we'll tell you where it stands.

Registers export to CSV and documents download byte-identical to what you uploaded. Nothing about the product depends on keeping them.

ITP completions, photos, the diary and dockets work offline and sync when you're back in range. The live map needs a connection.

Hold point requests arrive as an email with a secure link. They review the evidence in the browser and sign. Nothing to install.

Yes. Existing ITP libraries and lot registers import from Excel, CSV, PDF or Word. Or start from the state-spec-mapped templates, or build your own.

The database is hosted in a US region. Backups are restore-tested and document folios are SHA-256-versioned.

Founding partners

Put CIVOS on a live project.

We're partnering with a select group of Australian civil contractors to run CIVOS on live projects. Founding partners work with us directly and shape what we build next.

Bring your history acrossExisting ITP libraries and lot registers import from Excel, CSV, PDF or Word, reconciled row by row.

Access by roleEleven roles from director to subcontractor, with two-factor sign-in and company and project permissions kept apart.

Audit trailActivity across roughly 100 action types is logged and kept for seven years.

Your records stay yoursRegisters export to CSV. Documents download byte-identical, and handover exports carry a SHA-256 manifest.